Benefit

Overall Description

Growth Target Achievement Commission

A commission paid out annually to partners who exceed their annual growth target. Partners who exceed their assigned growth target will begin earning their corresponding commission percentage on every $ ARR above that target

Licenses, Accelerators, New/Exp. Discount

Discount off list price for all new and expansion opportunities transacted through partners

Renewal Discounts

Discount off list price for flat renewals transacted through partners

Deal Registration Discount

An incremental list price discount awarded to partners who submit and receive an approved deal registration

One-time Referral Commission

A commission paid to partners who submit and receive an accepted referral deal registration

One-time Influence Commission

A commission paid to partners who submit and receive an accepted influence deal registration; meaning the approved partner did not necessarily source the opportunity but was proven to have significantly impact the outcome in Smartsheet’s favor

Product, Sales & Solution Training

Training to upskill partner team members on Smartsheet products, how to position them in the markets they serve, and technical skills required to implement Smartsheet solutions

Certification Program

Certification program to enable partner team members to validate their expertise and receive digital badges to be displayed across social platforms and searches

Smartsheet Resources 

Access to internal Smartsheet sales, technical and marketing resources to support the growth of partners' Smartsheet business. Opportunity to request co-funding for dedicated Smartsheet resources on your team

Marketing Support (e.g., campaigns, co-brand collateral, MDF, etc.)

Access to marketing content and collateral via the partner portal, ability to co-brand materials for marketing campaigns, and access to MDF to support approved marketing activities

Portfolio Access

Access to specific offerings that require additional skills, expertise or commitments from partner

Industry Event Sponsorship

Opportunity for sponsorship of partner participation in approved industry conferences or users groups

Customer Event Participation

Invitation to participate in Smartsheet customer events (e.g., Engage, user groups, etc.)

Demo Accounts & Sales Development

Access to free software licenses for the purpose of demoing the features, functionality and/or building a proof of concept for a customer opportunity

Thought Leadership Resources

Access to Smartsheet published thought leadership via the partner portal

Partner Portal

Access to Smartsheet partner portal where program documentation, tools, policies, procedures, training, certification and other support resources and events are available to partners

Partner Program Badge

Receive official digital badge and credentials to share with prospects and customers

Partner Locator

Listing on searchable Smartsheet.com partner directory with key profiling information, solution spotlights and regions served

Solution Center Listings

Prioritized listing on Smartsheet solutions marketplace to enable potential customers to find partner solutions

Requirement

Overall Description

Minimum ARR target

Minimum Annual Recurring Revenue (ARR) dollars for all new and expansion opportunities in a given calendar year required to be eligible for a given tier in the partner program

Y-o-Y $ ARR growth rate

Percent change of current calendar year vs. prior calendar year of a given partner’s $ARR for all new and expansion opportunities

Deal registration $ ARR

Weighted average value of all new and expansion opportunities’ $ARR submitted and approved through the deal registration process based on sales cycle stage

Deal influence $ARR

Total value of $ARR of all new and expansion opportunities that a partner has submitted and been approved as influence through the deal registration process

Customer satisfaction score

Average customer satisfaction score from customer surveys on all partner delivered service engagements

Sales competencies

Completion of sales training and certification to achieve Sales Professional, Sales Consultant and Sales Engineer digital credentials (i.e., badges). Each additional badge earns incremental program points

Product competencies

Completion of Smartsheet University product training and certification to achieve Core Product, System Administrator and Project Management digital credentials (i.e., badges). Each additional badge earns incremental program points

Solution competencies

Completion of solution training and certification to achieve Solution Professional, Solution Consultant, Solution Architect and Solution Developer digital credentials (i.e., badges). Each additional badge earns incremental program points

Business plan completion

Completion of Smartsheet business plan detailing overall relationship goals, go-to-market strategy, growth targets, marketing plans and program performance goals

# of Smartsheet product families supported

Support of Smartsheet product families where a given partner’s $ARR for a given product family exceeds the average $ARR for that product family compared to peers (e.g., average System Integrator $ARR vs. your $ARR for a given product family). The product families are defined as subscription services, Advance services, Brandfolder, premium app add-ons, connectors and professional services.

# of approved customer case studies

Partners must submit case studies for successful customer outcomes to Smartsheet. Case studies should include customer information (e.g., name, industry, size, etc.), need or pain points, description of your solution, outcome of the implemented solution and a customer testimonial. Smartsheet will review and approve submissions based on completeness and quality of the submission and solution.