Senior Security Analyst - Identity Access Management

Smartsheet has an outstanding opportunity for a Senior Analyst with a strong technical foundation in identity access management. In this position, the candidate will be responsible for conducting access reviews, analyzing the organization's identity and security platforms, and fostering collaboration with diverse teams to uphold a secure and streamlined access environment. Moreover, they will play a pivotal role in driving ongoing improvement initiatives aimed at enhancing identity and access management practices throughout the organization.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Trust is one of our core values, and as an organization, we execute that core value by maintaining and innovating on systems, processes and programs that secure our customers’ data.  

This position reprts to the Sr. Director, Identity Access Management and can be based remotely within Costa Rica or in Smartsheet’s corporate offices in San José.

You Will:

• Contribute to the formulation of the overarching identity access management technical strategy, including design, standards, and procedures
• Partner with both internal and external resources to efficiently conduct and comprehensively document user access reviews, encompassing user accounts, service accounts, and password parameters
• Ensure the punctual delivery of review results to auditors for rigorous testing, demonstrating commitment to regulatory and security compliance.
• Aggregate and present pivotal Identity and Access Management (IAM) Metrics, offering a clear view of ongoing efforts and showcasing the progress made
• Create code for querying both the front-end and back-end of a wide range of systems
• Serve as a subject matter expert and act as a coach and mentor to colleagues within the organization, guiding them in the adoption of best practices in identity and access management
• Drive a culture of continuous process improvement, with a particular focus on optimizing identity and access management systems and related processes.
• Collaborate closely with IT and other business teams to enhance provisioning and access management processes, promoting operational efficiency and security.

You Have:

• Associate’s or Bachelor’s degree with specialization in an information technology field or equivalent combination of experience, education, and/or certification preferred. 
• 5+ years experience as an information technology/compliance analyst
• Experience and understanding of identity and access management and correlating concepts, such as Role-based Access Control, user directories, Single Sign-On, privileged access management, and multifactor authentication (MFA). 
• Experience developing risk assessments across various systems
• Exceptional attention to detail 
• Excellent written and verbal communication skills 
• Strong interpersonal, analytical, and customer service skills. 
• Extremely versed in application programming interface (API) concepts and methods 
• Strong working knowledge of multiple frameworks. (SOC2, NIST, CIS, FEDRAMP) 
• Working knowledge of privileged user management tools
• General information security certification (e.g., CISSP, GSEC, etc.) 
• Experience with IAM within Okta, Amazon Web Services (AWS), Microsoft Azure and Active Directory

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)

Get to Know Us:

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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Department

Security

Job Location

San Jose, CR