Michael Hubbard
Chief Customer Officer
“We drive enduring success and value for our customers.”
Michael Hubbard holds the position of chief customer officer at Smartsheet. He oversees customer experience and retention through leadership of the success, services, support, solutions, and outcomes teams comprising our Customer Excellence organization. He is passionate about customer value achievement, and enabling enterprises to transform work and productivity through technology.
Prior to joining Smartsheet, Hubbard led global value, success, advisory, and partner services at ServiceNow. He has over two decades of go-to-market leadership experience at technology companies including VMware and Oracle Corporation.
Hubbard holds a Bachelors of Science in Mechanical Engineering from University of Illinois. As a Chicago native, he enjoys live music, skiing and global travel with his family.
